Torrington Contact Directory
Torrington is the largest city in Litchfield County and serves as the main hub for government services in northwestern Connecticut. The Torrington phone directory covers city hall, police, building permits, courts, and a range of public offices that residents use regularly. This page compiles official phone numbers from city and state sources so you have one spot to check before making calls. Whether you need the city clerk for a records request or the building department for a permit question, the contacts here will get you started in the right place.
Torrington City Hall Info
Torrington City Hall is at 140 Main Street, Torrington, CT 06790. Call (860) 489-2200 to reach the main switchboard. City hall is where most departments are based, and the front desk staff can transfer you to the right office. Hours follow a typical weekday schedule, but individual departments may have slight variations. If you need to visit in person, calling first helps ensure the person you need will be available. The city clerk's direct line is (860) 489-2220. The clerk handles vital records, land records, and public document requests, all governed by CGS §1-210, which is the Connecticut statute that establishes the right to access public records.
The mayor's office takes calls at (860) 489-2201. This office manages executive-level city business, constituent services, and policy inquiries. Residents sometimes call the mayor's office when they are not sure which department handles their issue, and staff there can typically steer you to the correct contact.
The Torrington city website has a full department directory that is updated as staff and phone numbers change. It is the most reliable source for current Torrington contact information.
Department Phone Numbers in Torrington
Torrington runs a full set of city departments. The building department handles permit applications and code enforcement at (860) 489-2225. Public works manages roads, water, and sewer services. The health department runs inspections and community wellness programs. Parks and recreation oversees city parks, youth programs, and seasonal events. The tax office takes calls about property tax bills and payment options. All departments have staff on hand during business hours, and most have voicemail for after-hours calls.
Below are some frequently used Torrington numbers:
- City Clerk: (860) 489-2220
- Mayor: (860) 489-2201
- Police (non-emergency): (860) 489-2000
- Building Department: (860) 489-2225
These come straight from the official Torrington city directory. If a line does not seem right, call the main number at (860) 489-2200 to get an updated extension.
The Torrington phone directory also includes utilities. Water and sewer billing, trash pickup schedules, and recycling questions all have dedicated phone lines listed on the city website.
Note: Torrington city offices close on state holidays, and some departments have reduced staffing on Fridays during summer months.
Torrington Police and Safety
The Torrington Police Department takes non-emergency calls at (860) 489-2000. For emergencies, call 911. The police department manages reports, community policing programs, and safety questions. Torrington also has a fire department with its own phone line for non-emergency calls. The police records division handles requests for incident reports, accident reports, and other documents. Under CGS §1-200, many types of government documents in Connecticut are considered public records, though some police records have exemptions based on the nature of the case or whether the investigation is still active.
Requesting a police report starts with a call to the records division. They will explain what you need to submit and any fees involved. Standard requests usually take a few business days to process.
Court Directory for Torrington
Torrington is served by the Litchfield Judicial District. The Connecticut Judicial Branch provides an online case lookup tool at jud.ct.gov/lookup.htm that covers civil, criminal, and family cases across the state. For phone contact, the Connecticut Judicial Branch website lists numbers for each courthouse. Court clerks can help with filing questions, scheduling, and case status updates. Looking up your case online before you call saves time because you can provide a case number and get answers faster.
Torrington's courthouse handles matters for the broader Litchfield County area. Each type of case goes through a different division, so knowing whether your issue is small claims, family, housing, or criminal matters before calling will speed up the process. The court system in Connecticut operates under the state judicial branch, meaning procedures stay consistent regardless of which city or town you are in.
The Torrington city homepage shown below is a useful starting point for finding department contacts and public records resources.
From this page, you can navigate to specific departments and find their current phone numbers and office addresses.
Public Records in Torrington
CGS §1-210 requires that most government records in Connecticut be available for public inspection. The Torrington city clerk at (860) 489-2220 is the point of contact for records requests. Residents commonly request vital records, property documents, meeting minutes, and city contracts. The clerk can walk you through the forms, explain what is available, and let you know about any fees. Some records may also be available on the city website, which can save you a call or a trip.
State resources add to what you can find locally. The Connecticut state portal connects to statewide databases. The eLicense lookup handles professional license searches. Business entity records are searchable through the Secretary of the State office. And the public records administration page lays out your rights and the proper process for submitting records requests under Connecticut law.
Finding Phone Numbers in Torrington
Start with the city website at torringtonct.gov. The department listing is the most current source for Torrington phone numbers. If you cannot find a number there, call the main line at (860) 489-2200 and ask to be transferred. Staff at city hall handle routing calls as part of their daily work and can get you to the right office quickly.
Under CGS §7-109, town and city clerks in Connecticut have specific duties around maintaining and providing access to public records. The Torrington city clerk operates under these requirements and can help with certified copies, searches, and general questions about what the city keeps on file. For state agency contacts, the Connecticut departments and agencies directory covers all offices.
Note: If a Torrington city phone line goes to voicemail, leave your name and number along with a brief description of your question, and most offices will call back within one to two business days.
Litchfield County Resources
Torrington is in Litchfield County, the largest county in Connecticut by land area. County government was eliminated in 1960, but the boundaries still apply for court districts, health regions, and planning organizations. The Litchfield Judicial District serves Torrington and surrounding towns. If you need a county-level phone number that is not on the city website, the state judicial branch or the regional council of governments can help.
The Torrington phone directory connects to county resources mainly through court services and health districts. Many state services that operate on a county footprint can be found through the state portal or by calling the Litchfield courthouse directly.
Nearby Cities
Other cities and towns near Torrington with phone directory pages on this site include:
These communities are in the broader northwestern Connecticut region and share some court and health district resources with Torrington. If a service you need is administered regionally rather than locally, the phone number may be the same across multiple towns. Checking which municipality runs the service before you call can save you from being transferred back and forth.