Middletown CT Directory Search

Middletown City Hall Phone Numbers

The main number for Middletown City Hall is (860) 344-3400. Call during business hours and you can reach any office in the building through the switchboard. City Hall is at 245 deKoven Dr. Hours are typically Monday through Friday, 8:30 AM to 4:30 PM. The building has visitor parking. The lobby has a directory board that lists offices by floor, but when calling, the switchboard operator can transfer you right away.

The mayor's office at (860) 344-3401 handles policy matters, constituent services, and city-wide initiatives. If you have a complaint or suggestion that involves multiple departments, this is the number to use. For specific transactions like paying a bill or picking up a permit, calling the relevant department directly is faster. The Middletown phone directory numbers listed here bypass the main menu and connect to department front desks.

The Middletown city website has a full online directory that includes email addresses and staff listings beyond what a phone call can cover.

Phone Directory for Middletown Offices

The city clerk at (860) 344-3420 handles vital records, land records, trade name registrations, and public records requests in Middletown. This is often the first office people call when they need a document from the city. Under CGS §7-109, the clerk serves as the official custodian of municipal records. Birth certificates, death certificates, and marriage licenses are all processed here. The office also maintains meeting minutes for the city council and various boards and commissions. If you need a certified copy of something, call ahead to confirm fees and turnaround times.

The Middletown police department at (860) 344-3200 takes non-emergency calls. This number works for past-tense crime reports, questions about accident records, and general police business. The fire department at (860) 344-3415 covers fire prevention questions, smoke detector programs, and commercial inspection scheduling. The health department at (860) 344-3460 manages restaurant inspections, environmental health concerns, and community health programs. Building department inquiries go to (860) 344-3430 for permits, inspections, and code enforcement.

Note: Middletown police non-emergency line is staffed around the clock. Other city offices follow regular weekday hours.

Middletown Public Records Access

Getting public records in Middletown follows the standard Connecticut process. File your request with the office that holds the records, and they must respond within four business days under state law. The city clerk at (860) 344-3420 is the catch-all for general requests. CGS §1-210 lists what qualifies as a public record, and the definition is broad. Meeting minutes, budgets, contracts, correspondence, and reports are all fair game. Exemptions exist for certain personnel files, ongoing investigations, and attorney-client communications, but the default is disclosure.

For court records involving Middletown, the Connecticut Judicial Branch case lookup covers all state courts. The city sits in the Middlesex Judicial District. Searches are free and pull results from civil, criminal, family, and housing dockets. No phone call is needed. Just enter a name or docket number online.

Land records in Middletown are kept by the city clerk and can be searched in person at City Hall. Some records have been digitized, but the full archive still requires an in-person visit for older documents. Call (860) 344-3420 before going to confirm what is available electronically and what needs to be pulled from the vault.

Middletown Phone Lookup Advice

Calling Middletown City Hall is straightforward if you use the right number. The direct department lines in this phone directory skip the automated menu. If you do call the main line at (860) 344-3400, press zero to reach a live person right away. The best times to call are mid-morning (around 10 AM) and mid-afternoon (around 2 PM). Monday mornings and Friday afternoons tend to be the busiest periods for most offices.

If you reach voicemail, don't hang up and try again immediately. Leave a message with your name, number, and a clear explanation of what you need. Most Middletown departments return calls within one business day. Some are faster. The clerk's office, in particular, is good about same-day callbacks for simple questions.

For questions about which department handles your issue, the main switchboard operator can usually point you in the right direction. The Middletown phone directory covers the major departments, but there are smaller divisions and boards that may not have published direct lines. The switchboard knows them all.

State-Level Phone Resources

Beyond Middletown's local government, state agencies offer additional phone and online resources. The Connecticut state portal connects you to every state department, from the DMV to the Department of Social Services. The Connecticut Judicial Branch provides court contacts and schedules for the Middlesex Judicial District and all other districts in the state.

The eLicense system lets you look up professional licenses issued by Connecticut. The Secretary of the State handles business filings and can verify registered entities. If a public records request is denied by any Middletown office, the Freedom of Information Commission takes complaints and can order disclosure under CGS §1-210.

The Connecticut license lookup system is one of the more commonly used state tools for Middletown residents verifying credentials.

This is the Connecticut eLicense lookup tool, available to all state residents including those in Middletown. It covers licenses across dozens of professions and is searchable by name, license number, or type. It is free to use and results come up immediately.

Middlesex County Details

Middletown historically sits in Middlesex County, though parts of the city also fall within Hartford County boundaries for certain purposes. Connecticut dissolved county governments in 1960, but county designations remain relevant for judicial districts and some state administrative functions. The Middlesex Judicial District courthouse handles cases from Middletown and surrounding towns.

The Connecticut State Library is another resource for records that go beyond what Middletown's city offices hold. Historical documents, archived records, and genealogical materials are all accessible through the State Library in Hartford.

Note: Middletown's city clerk can direct you to the appropriate judicial district office if your records request involves court filings.

Nearby City Directories

Cities and towns near Middletown have their own phone directory pages. These can be useful if your needs involve multiple jurisdictions or if you live near a town border. Meriden is to the southwest. Wallingford sits further south. Glastonbury is to the north across the river. Each of these communities has its own government offices and phone systems that are separate from Middletown's.

• Meriden
• Wallingford
• Glastonbury

When calling any of these neighboring communities, use the numbers listed on their respective directory pages. Middletown's phone system will not transfer you to offices in other towns. Each municipality operates independently, and their phone numbers are completely different from what you'll find in the Middletown phone directory.