New London Phone Listings
New London is a city in southeastern Connecticut with a phone directory that includes the mayor's office, the city clerk, police, fire, and several other departments. Located in New London County, it is one of the few places in the state that operates under a city government rather than a town structure. This page collects the main New London phone numbers, links to state-level databases, and explains how to navigate the system to get to the right office. The directory here draws from official city and state sources so the contacts are current and lead to real offices you can call during business hours.
New London City Hall Numbers
New London City Hall is at 181 State St, New London, CT 06320. The main phone line is (860) 447-5200. Call this number to reach the front desk, which routes calls to the right department. City hall is open on weekdays and handles most services during regular business hours. The mayor's office at (860) 447-5201 deals with executive and policy questions. The city clerk at (860) 447-5210 manages vital records, licenses, and public document requests.
The New London phone directory centers on city hall because it ties together so many different services. Whether you need information on permits, taxes, or records, the main line can connect you. Staff at the front desk handle these routing calls all day, so they know where to send you fast. If you are not sure which department deals with your question, start with the main number.
New London Department Contacts
New London operates more departments than most Connecticut towns of its size because it is a city with a mayor-council form of government. The police department handles non-emergency calls at (860) 447-5269. The fire department is at (860) 447-5215. Building department questions about permits and inspections go to (860) 447-5220. Public works, the assessor, finance, and other offices each have their own lines listed on the New London city website.
Here are the core New London department numbers:
- Mayor's Office: (860) 447-5201
- City Clerk: (860) 447-5210
- Police (non-emergency): (860) 447-5269
- Fire Department: (860) 447-5215
- Building Department: (860) 447-5220
- Main City Hall: (860) 447-5200
The New London phone directory for departments covers the city's core functions. Each line goes to a staffed office during business hours, and voicemail picks up after hours. If a line is busy, try again in a few minutes or leave a message.
Note: The New London police non-emergency number is for reports and follow-up calls only. Always use 911 for emergencies anywhere in the city.
Public Records Access in New London
Connecticut law provides broad access to government records. CGS §1-210 requires most records to be available to the public unless a specific exemption applies. In New London, the city clerk at (860) 447-5210 handles the bulk of records requests. You can ask about vital records, property records, meeting minutes, and other documents. The clerk's staff will explain the process, any forms you need, and what fees to expect.
Under CGS §1-200, the definition of a public record covers anything made or received by a government body in connection with public business. That is a wide net. Most documents the city of New London creates or collects fall under it. If you run into a records question the clerk cannot answer, the state's Freedom of Information Commission can step in to help. The commission handles disputes about access and can clarify whether a specific document should be released.
The New London phone directory connects you to these records through the clerk's office. One call can get you started on most requests, and the clerk can point you to state resources if the record sits outside city hands.
New London Court Resources
New London has its own judicial district. Court cases are managed by the Connecticut Judicial Branch, which runs an online case lookup at jud.ct.gov/lookup.htm. This tool covers civil, criminal, family, and housing cases statewide. For phone contact, the Judicial Branch website lists numbers for every courthouse in Connecticut.
The Connecticut Case Lookup Portal below is the starting point for searching court records that relate to New London cases and cases across the state.
Residents use this portal to check case status, find court phone numbers, and access docket information before calling the courthouse directly.
Court clerks at the New London courthouse answer questions about filing, scheduling, and case status. Different case types go to different divisions, so knowing whether you need small claims, family, or criminal will speed up the process. Checking the online lookup first often makes your phone call shorter and more productive.
Searching the New London Directory
Start with the official city website. The New London site has contacts for every department with direct phone numbers and addresses. If the number you need is not listed, call city hall at (860) 447-5200 and ask to be transferred. The front desk can usually connect you in one step.
State-level phone resources extend the New London directory beyond city limits. The Connecticut state portal connects to databases and agency contacts across all departments. Professional license checks are available through the eLicense lookup tool. The Secretary of the State manages business filings and voter records, and the voter registration lookup is free to use.
The public records administration page is useful for understanding your rights under CGS §7-109 and the broader Freedom of Information Act. It walks you through the steps for requesting records from any government agency in Connecticut, not just New London.
Note: New London city offices sometimes share phone systems with other departments. If you get transferred to the wrong place, ask the person who answers to redirect you rather than hanging up and starting over.
State Resources for New London
Connecticut operates several statewide databases and services that complement the New London phone directory. Regional health services, social service agencies, and environmental departments all have contacts on the state portal. New London sits in a region where some services are handled at the city level and others at the regional or state level, so knowing which phone number to call depends on the type of service you need.
The state also maintains a directory for all agencies and departments that serve New London indirectly. Transit, housing, and education contacts are available through the state portal. For questions that cross the line between city and state, starting with the New London phone directory and then jumping to the state portal is the most efficient approach.
New London County Resources
New London is in New London County. Connecticut ended county government in 1960, but county boundaries still organize court districts, health regions, and planning areas. The New London Judicial District serves the city and surrounding towns, and regional services reference the county as a geographic boundary.
The New London County page on this site has contacts for regional offices that serve the city. If the city phone directory does not cover what you need, the county page is a useful next step. Court services, health districts, and regional transit all fall under county-level organization on this site.
Nearby Cities
Cities near New London with phone directory pages on this site:
Norwich and Groton are the closest communities with their own pages. They share parts of the New London County service area, and some regional phone numbers overlap between these cities. If the New London phone directory does not have what you need, checking a nearby city's page may turn up the right contact.