Norwich Phone Directory

Norwich City Hall Contacts

Norwich City Hall is located at 100 Broadway, Norwich, CT 06360. The main phone line is (860) 823-3700. This building houses most of the core city departments, and if you call the main number, staff can transfer you to the right office. City hall keeps standard weekday hours, though some departments may close for lunch or have shortened hours on certain days. Calling ahead is a good idea if you plan to visit in person. The city clerk works from city hall as well and can be reached at (860) 823-3710. The clerk handles vital records, public documents, and licensing under the rules set by CGS §1-210, which governs public access to government records in Connecticut.

The mayor's office has its own direct line at (860) 823-3701. This office handles city-wide policy questions, constituent concerns, and general inquiries that don't fit neatly into one department. If you are not sure where to start, the mayor's office can often point you in the right direction.

The Norwich city website lists all departments with their phone numbers and office locations. It is the most current source for contact info, since numbers can shift when staff changes occur.

Norwich Department Phone Numbers

The city of Norwich runs a range of departments, each with its own phone line and area of focus. The building department handles permits and inspections at (860) 823-3720. Public works takes calls about roads, sidewalks, and infrastructure. The parks and recreation office manages city parks, sports programs, and community events. Tax collection has a dedicated line for billing questions and payment plans. Each office has staff who can answer questions during regular business hours, and most offer voicemail after hours so you can leave a message for a callback the next day.

Here are some key Norwich department numbers:

• City Clerk: (860) 823-3710
• Mayor: (860) 823-3701
• Police (non-emergency): (860) 886-5561
• Building Department: (860) 823-3720

These numbers come from the official Norwich city directory. Verify on the city site if a line seems disconnected or if you reach a recording that does not match the department you expected.

Note: Norwich city offices may have reduced hours on days before holidays, so call ahead if you plan to visit close to a long weekend.

Norwich Police and Public Safety

The Norwich Police Department takes non-emergency calls at (860) 886-5561. For any emergency, dial 911. The police department handles reports, follow-ups, community programs, and general safety questions through this main number. Norwich also has a fire department reachable through city hall if you do not have the direct number. The police records division can help with requests for incident reports and related documents. Certain police records fall under CGS §1-200 as public records, though some exemptions apply depending on the case type and its current status.

Residents who need a copy of a police report or want to check on a case status should call the records division first. They can tell you what forms are needed. Most requests take a few business days to process. Fees are minimal but do apply in some cases.

Court Phone Directory for Norwich

Norwich falls within the New London Judicial District. The Connecticut Judicial Branch runs an online case lookup at jud.ct.gov/lookup.htm that covers civil, criminal, and family matters. If you need to call the courthouse, the Connecticut Judicial Branch site lists numbers for each court location. Court clerks handle scheduling, filing questions, and case status inquiries. Checking docket info online before you call can save time and help you ask the right questions when you reach a clerk.

The Norwich courthouse serves the broader New London County area. Small claims, housing, and family cases each go through different divisions within the court system. Knowing your case type before you call speeds things up. The phone directory for the court system also connects you to services like mediation, probation, and family support offices.

Norwich residents who need to file documents or check a court date can start with the online tools. Then call the clerk's office if you need more detail. The court system in Connecticut is centralized under the state judicial branch, which means the process is mostly the same regardless of which town you live in.

Public Records Access in Norwich

Connecticut has clear public records laws. CGS §1-210 requires most government records to be open for public review unless a specific exemption applies. In Norwich, the city clerk's office is the main contact for public records requests. You can call (860) 823-3710 to ask about what is available, which forms you need, and any fees that apply. Common requests include birth and death certificates, property records, meeting minutes, and municipal contracts.

The Norwich city homepage shown below is the starting point for finding department contacts and public records information.

This page links to all major Norwich departments and provides the most current version of the city phone directory for residents and visitors.

The Connecticut state portal also provides statewide database access. Professional licenses can be checked through the eLicense lookup tool. Business filings are searchable through the Secretary of the State website. These state-level tools work alongside the Norwich phone directory to help you find what you need without always having to make a phone call. The state public records administration page spells out your rights under the law.

Finding Norwich Phone Numbers

Start with the city website. The department directory on norwichct.org is the best source for Norwich phone numbers. If the number you need is not listed there, call (860) 823-3700 and ask to be transferred. City hall staff handle routing calls regularly and can get you to the right office quickly. For state-level contacts, the Connecticut departments and agencies directory covers all state offices.

Town clerks in Connecticut carry specific duties under CGS §7-109 regarding record-keeping and public access. The Norwich city clerk follows these requirements and can help you with document requests, certified copies, and general questions about what records the city maintains. If you run into trouble getting a response, the state Freedom of Information Commission can step in to help resolve disputes about access to public records.

Note: When you leave a voicemail at a Norwich city office, include your name, phone number, and a short description of what you need, and expect a callback within one to two business days.

New London County Resources

Norwich is part of New London County. Connecticut eliminated county government in 1960, but many state services still use county boundaries for organization. Court districts, health districts, and planning regions reference New London County as a geographic area. The New London Judicial District serves Norwich and surrounding towns for all court matters.

If you need a phone number for a county-level office, the state judicial branch and regional planning organizations are the best places to look. The Norwich phone directory overlaps with county resources in areas like court services and regional health districts. State agencies that operate on a county basis can usually be found through the state portal or by calling the local court clerk.

Nearby Cities

Several cities and towns near Norwich also have phone directory pages on this site. If you need contacts in a neighboring community, check these pages:

• Groton
• New London
• Mansfield

These communities share some services with Norwich, especially in court systems and regional health planning. Phone numbers for shared services may route to the same offices. It helps to know which town administers a given service before you call, since that determines which phone directory entry you need.