Waterbury City Phone Directory
The Waterbury phone directory includes contact information for city departments, public safety offices, utility services, and local government resources. Waterbury is the fifth-largest city in Connecticut and maintains a full roster of city offices that serve a diverse population. This page gathers the most important Waterbury phone numbers in one place, from city hall to the police department to the tax collector. If you need to reach a specific Waterbury office, file a records request, or just find the right number to call, you will find the details here along with links to online tools that can help.
Waterbury City Hall Contacts
Waterbury City Hall is located at 235 Grand Street, Waterbury, CT 06702. The main phone number is (203) 574-6767. This is the central number for city government, and calling it connects you to the front desk where staff can transfer you to any department. The city clerk can also be reached at this number by pressing extension 0. City hall hours follow a standard weekday schedule. If you need to visit in person, the building is accessible by car and public transit.
The mayor's office shares the (203) 574-6767 main line. For general city questions, this is always a good starting point. Staff at the front desk are familiar with the full Waterbury phone directory and can quickly connect you to the right person. Many routine questions, like hours of operation for a specific department, can be answered on the spot.
Waterbury's city hall handles a mix of services that in other states might be split between city and county offices. Since Connecticut eliminated county governments, the city takes on more responsibilities than you might expect. This means the Waterbury phone directory covers a wider range of services than city halls in states with active county administration.
Waterbury Department Phone Numbers
Each Waterbury department has its own direct line. The police department non-emergency number is (203) 574-6911. The fire department is at (203) 574-8380. The health department takes calls at (203) 574-6780 and handles inspections, health permits, and public health programs. The building department is at (203) 574-1100 for permits, inspections, and code enforcement questions. The tax collector can be reached at (203) 574-6810 for payment questions, assessment appeals, and tax bill inquiries. The water department line is (203) 574-8251.
These numbers connect to the front desk of each department. During peak hours, you may experience short hold times. Calling early in the morning or late in the afternoon tends to be faster. If you get voicemail, leave a clear message with your name, number, and what you need. Most Waterbury departments return calls within one business day.
Key Waterbury phone directory numbers:
- Main City Hall: (203) 574-6767
- Police (non-emergency): (203) 574-6911
- Fire Department: (203) 574-8380
- Health Department: (203) 574-6780
- Building Department: (203) 574-1100
- Tax Collector: (203) 574-6810
- Water Department: (203) 574-8251
Note: For emergencies in Waterbury, always dial 911 rather than the police or fire department office lines listed above.
Court Resources in Waterbury
Waterbury is served by the Waterbury Judicial District courthouse. This court handles civil, criminal, family, and housing cases for the city and surrounding towns. Connecticut's court system is state-run, so phone numbers for the courthouse are managed by the judicial branch rather than the city. The Connecticut Judicial Branch website lists contact information for all courthouses in the state.
You can search court records online through the case lookup tool at jud.ct.gov. This free tool lets you search by name, case number, or date. It covers most case types and is updated regularly. If you need information that is not available online, calling the courthouse clerk's office is the next step. Clerks handle scheduling questions, filing requirements, and document requests.
Waterbury has a significant court presence because of its population size and location. The courthouse sees a steady flow of cases across all divisions. If you are trying to reach a specific division, the judicial branch website will have the direct number for that clerk's office. The city's phone directory does not include court contacts since those are state-managed.
Waterbury Public Records Phone Access
Public records in Waterbury are governed by CGS §1-210 and CGS §1-200. These state laws require that most government records be available to the public. The city clerk, reached at (203) 574-6767 ext. 0, processes public records requests for vital records, land records, and official city documents. Some records may require a written request or a small copying fee. The clerk's office can explain the process when you call.
For online records, the Waterbury city website posts meeting agendas, minutes, and some searchable databases. The Connecticut state portal gives access to statewide records, and the Secretary of the State handles business filings. Professional licenses can be searched through the eLicense lookup tool.
The Connecticut public records administration page shown below explains the state framework for public records access that applies to Waterbury.
This state resource outlines the rules that Waterbury and all other Connecticut municipalities follow for public records.
If a Waterbury office denies a records request, you can appeal to the Freedom of Information Commission at ct.gov/foi. The FOI Commission investigates complaints and can order the release of records if the denial was improper. Under CGS §7-109, the city clerk has a duty to maintain and provide access to official city records, so most routine requests are handled without issue.
Finding Waterbury Phone Numbers
The most reliable source for Waterbury phone numbers is the city website at waterburyct.org. The site lists departments, contact info, and online services. If the website does not have the number you need, call the main city hall line at (203) 574-6767 and ask for help. Staff at the front desk can look up numbers and transfer calls.
For state agencies, the Connecticut departments directory is the go-to resource. This page lists every state office with its phone number and website. State agencies like the Department of Public Health at portal.ct.gov/dph serve Waterbury residents but are not part of the city government.
The Waterbury phone directory on this page covers the most commonly needed numbers. For less common departments or specialized services, the city website and state portal will fill in the gaps. Phone directories change as staff and extensions rotate, so checking an official source is always a good idea before calling an older number.
New Haven County Information
Waterbury is part of New Haven County. Even though Connecticut has no county government, the county designation matters for court districts, planning regions, and statistical tracking. The Waterbury Judicial District serves the city and nearby towns within the county. State services organized by county use the New Haven County label for Waterbury's region.
The Waterbury phone directory overlaps with county-level services in areas like courts and regional health districts. If you need a number for a regional office that covers the Waterbury area, start with the state judicial branch website or the Waterbury city website.
Nearby Cities
Cities near Waterbury with their own phone directory pages include:
These communities share some regional services with Waterbury. Court cases, health district coverage, and transit routes often cross municipal lines in the area. Each of these towns maintains its own city hall and phone system, so check their individual pages for local contacts.
Note: Naugatuck and Cheshire border Waterbury directly and share some utility and emergency services, so their phone directories may reference Waterbury offices for certain regional functions.