New Haven Directory Lookup
The New Haven phone directory brings together contact information for city departments, public safety offices, courts, and local services in one place. New Haven serves as the seat of New Haven County and is home to a large network of city offices that handle everything from vital records to housing inquiries. This page provides the key phone numbers you need to reach New Haven city government, along with tips on how to navigate the phone directory for faster results. Whether you need the city clerk, the health department, or a court contact, start your search here.
New Haven City Hall Contacts
New Haven City Hall is at 165 Church Street, New Haven, CT 06510. The main number is (203) 946-8200. This connects you to the central switchboard, and staff can transfer you to any department in the building. The mayor's office uses this same main line. City hall is the primary stop for most government business in New Haven, from permits to public records requests. Office hours follow a Monday through Friday schedule, though some services may have specific hours that differ from the general building hours.
The city clerk's office can be reached directly at (203) 946-8340. This is the office to call for vital records, marriage licenses, and certified copies of official documents. Deputy Clerk Mamie Gardner handles specific inquiries at (203) 946-8343. The city clerk also manages public records access under CGS §1-210, which requires Connecticut municipalities to make most government documents available to anyone who asks. New Haven takes this seriously and processes requests on a rolling basis.
New Haven's phone directory reflects a city that has organized its departments by function. Each office has a direct line, so you rarely need to go through a central operator if you already know which department you need.
New Haven Department Phone Directory
New Haven runs a broad set of departments. The police department non-emergency line is (203) 946-6333, with Chief Karl Jacobson leading the force. The health department handles public health calls at (203) 946-6999, and you can reach the health director by email at healthdirector@newhavenct.gov. Environmental health has its own line at (203) 946-8174 for inspections, complaints, and environmental concerns. These departments work in coordination, but each keeps its own phone system and records.
Transportation and parking questions go to (203) 946-8067. Director Sandeep Aysola oversees this department, which covers street operations, traffic signals, and parking enforcement. The housing department takes calls at (203) 946-8436 for rental assistance, housing code issues, and development programs. Vital statistics shares a line with the city clerk at (203) 946-8340.
Here are the main New Haven phone directory entries:
- Mayor's Office: (203) 946-8200
- City Clerk: (203) 946-8340
- Police (non-emergency): (203) 946-6333
- Health Department: (203) 946-6999
- Environmental Health: (203) 946-8174
- Transportation: (203) 946-8067
- Housing: (203) 946-8436
Note: The New Haven health department email at healthdirector@newhavenct.gov is monitored during business hours and typically responds within two business days.
Court Phone Numbers for New Haven
The New Haven Judicial District courthouse serves the city and surrounding towns. Connecticut runs a unified court system, so all courthouses fall under the state judicial branch rather than city government. You can search case records online at jud.ct.gov/lookup.htm before calling. The Connecticut Judicial Branch website lists contact numbers for each courthouse.
Court phone numbers in New Haven are not part of the city phone directory. They are managed by the state. If you call city hall asking for court information, they will likely refer you to the state judicial branch website. The courthouse handles civil, criminal, family, and small claims cases. Clerk offices can help with filing questions, hearing dates, and document requests.
For legal aid in New Haven, there are several organizations that offer free or low-cost help. New Haven Legal Assistance and the Connecticut Bar Association both maintain phone lines for referrals. The city does not manage these services directly, but the New Haven phone directory often overlaps with legal service organizations because of the high volume of court activity in the area.
Public Records in New Haven
Public records access in New Haven follows CGS §1-200 and CGS §1-210. These statutes define what records the city must make available and how requests are handled. The city clerk at (203) 946-8340 is the starting point for most public records. Land records, vital records, and meeting minutes are among the most commonly requested documents. Some records are available online through the New Haven city website, while others require an in-person visit or a formal written request.
State-level records can be searched through the Connecticut state portal. The Secretary of the State maintains business records and commercial filings. The eLicense lookup tool covers professional licenses across Connecticut. These state resources extend the New Haven phone directory into areas that the city does not directly manage.
The Connecticut departments directory shown below links to all state-level offices that serve New Haven residents.
This directory is helpful when you need a state agency number that is not part of the New Haven city phone system.
How to Search New Haven Phone Numbers
The easiest way to find a New Haven phone number is through the city website at newhavenct.gov. The site lists departments with direct phone numbers, email addresses, and office locations. If you cannot find what you need online, call the main city hall line at (203) 946-8200 and ask to be transferred. Staff there know the phone directory well and can point you to the right office quickly.
For state-level contacts, the Connecticut departments and agencies page is the most complete listing. The Freedom of Information Commission at ct.gov/foi also helps when you need access to records or contact information that a government office has not provided. Under CGS §7-109, the town clerk has specific duties related to record-keeping and public access, and the New Haven city clerk's office follows these requirements closely.
New Haven's phone directory is large because the city runs so many departments. Do not get discouraged if the first number you try is not the right one. Ask the person who answers to transfer you or give you the correct direct line. That is how most people navigate the system.
New Haven County Information
New Haven is the county seat of New Haven County. While Connecticut does not have active county governments (they were abolished in 1960), the county designation still matters for court districts, planning regions, and health districts. The New Haven Judicial District covers the city and many surrounding towns. State services organized by county use New Haven as a central point for the region.
The New Haven phone directory serves not just city residents but often the broader county area for court and state service inquiries. If you live in a nearby town and need to contact a regional office, the numbers on this page may apply to you as well.
Nearby Cities
Several cities near New Haven have their own phone directory pages with local contacts:
These towns share the New Haven Judicial District for court matters. Some regional services, like the health district, also cross town boundaries. If you are looking for a phone number in one of these communities, their directory pages will have town-specific contacts.
Note: West Haven and East Haven maintain separate city halls and phone systems from New Haven, so always verify which municipality you need before calling.