Shelton Directory Contacts
The Shelton phone directory brings together key municipal contacts for this Fairfield County city of nearly 42,800 residents along the Housatonic River valley. Shelton City Hall at 54 Hill St is where most government offices are located, and the city's phone system connects callers to departments handling vital records, permits, public safety, and community services. This page lists the phone numbers that Shelton residents use most, explains what each department covers, and offers practical advice on reaching the right person. Under CGS §1-200, Connecticut guarantees public access to government information, and knowing who to call in Shelton is the first step in getting the information you need.
City: Shelton, Connecticut
County: Fairfield County
Population: 42,805
City Hall: 54 Hill St, Shelton, CT 06484
Main Phone: (203) 924-1551
City Clerk: (203) 924-1551 ext. 0
Shelton City Hall Phone Numbers
The main number for Shelton City Hall is (203) 924-1551. Call this line during regular business hours to reach any department in the building. City Hall is at 54 Hill St. Hours are Monday through Friday, typically 9 AM to 5 PM. The building is relatively compact, and most city departments are within a short walk of the front entrance. Parking is available in a small lot beside the building and on nearby streets.
The mayor's office is also at (203) 924-1551. Ask the switchboard for the mayor's staff. This office handles city policy questions, constituent concerns, and issues that span multiple departments. Shelton operates under a mayor-council form of government, so the mayor plays an active role in city operations. For routine matters like a copy of a record or a question about a permit, calling the specific department is a better use of your time than going through the mayor's office.
The Shelton city website provides an online staff directory with email contacts and additional department information beyond what the phone directory covers.
Shelton Department Phone Directory
The city clerk at (203) 924-1551 ext. 0 handles vital records, land records, meeting minutes, and public records requests. Under CGS §7-109, the clerk serves as the official custodian of municipal records. This means most documents created by Shelton city government pass through or are stored by the clerk's office at some point. Birth and death certificates, marriage licenses, property deeds, and city council minutes are all available here. Call ahead to ask about fees and availability before making the trip.
Shelton's police department non-emergency line is (203) 924-1544. This number handles past crime reports, accident record requests, general inquiries, and community policing questions. The police station is separate from City Hall. Do not go to City Hall for police services. Call (203) 924-1544 and they can tell you where to go if an in-person visit is needed.
Other departments within City Hall include planning and zoning, the tax assessor, the tax collector, public works, and engineering. All can be reached through the main number at (203) 924-1551. The operator will connect you. Some offices have direct extensions, but these change when staff turns over, so the main line is the safest bet.
Searching Shelton Public Records
Public records in Shelton are governed by the same Freedom of Information laws that apply across Connecticut. CGS §1-210 gives the public access to a wide range of government documents. In Shelton, you start by contacting the office that holds the records you want. The city clerk handles most general requests. Police records go through the police department. Planning documents are at planning and zoning. Each office manages its own records.
To make a request, you can call, write, or visit in person. Phone requests work for simple things. Written requests are better for anything specific or complex. Include your name, what you're looking for, and the date range if applicable. The city has four business days to respond under state law. Most requests are processed faster than that.
For court records, Shelton is in the Ansonia-Milford Judicial District. The Connecticut case lookup tool lets you search court records for free online. This database covers all Connecticut courts and includes civil, criminal, family, and housing cases. No phone call is needed to access it.
Note: Copy fees for Shelton records vary. The clerk quotes exact amounts by phone. Certified copies cost more than standard ones.
Shelton Phone Search Guidance
Navigating the Shelton phone system is simple once you know the basics. The automated menu at (203) 924-1551 runs through department options. Press zero to skip it and talk to a person. The operator can transfer you anywhere in City Hall. Call between 10 AM and 2 PM for the shortest wait times. Monday mornings are packed. Friday afternoons are quiet but some offices start wrapping up early.
Leave a voicemail if no one picks up. State your name, number, and what you need. Most Shelton departments return calls within one business day. The clerk's office tends to be responsive on the same day for straightforward questions. The Shelton phone directory numbers here go to department main lines. If you need a specific employee, the switchboard or online staff directory can help you find their extension.
State Phone and Online Resources
Connecticut state agencies offer resources that complement the Shelton phone directory. The CT.gov state portal connects you to every state department. The Connecticut Judicial Branch provides court contacts, schedules, and forms for the Ansonia-Milford district and all other districts statewide.
The eLicense lookup tool lets you verify professional licenses. The Secretary of the State handles business entity searches. If a records request is denied, the Freedom of Information Commission accepts complaints and can order disclosure under CGS §1-210. These state tools are free and available to all Connecticut residents, including those in Shelton.
The Connecticut Judicial Branch website is a particularly useful complement to local phone contacts when court-related information is needed.
This screenshot shows the Connecticut Judicial Branch website, which provides court information relevant to Shelton and all other Connecticut municipalities. Case lookups, court locations, forms, and contact numbers are all accessible from this site. It is free to use and updated frequently.
Fairfield County Details
Shelton is in Fairfield County, Connecticut's most populous county. The county itself doesn't have a government since Connecticut abolished county administration in 1960. But the county designation still determines judicial district boundaries and is used for some state services. Shelton's court cases go through the Ansonia-Milford Judicial District rather than the main Fairfield district in Bridgeport.
For historical records or documents that predate Shelton's current filing systems, the Connecticut State Library in Hartford is a good secondary source. They hold archived municipal records, genealogical materials, and state government documents going back centuries. Phone and email inquiries are accepted.
Shelton's position in the Naugatuck River valley means it borders communities in both Fairfield and New Haven counties. This doesn't affect the phone directory much, but it does mean that court jurisdictions and some state service districts differ from what neighboring towns use.
Note: Shelton's city clerk can help determine which judicial district handles a specific type of case originating in the city.
Nearby City Phone Directories
Several cities and towns near Shelton have phone directory pages on this site. These are useful for people who live near town borders or whose needs involve more than one municipality. Stratford is to the south. Milford sits to the southeast. Trumbull is to the east, and Bridgeport is further along the coast. Each has its own government offices and phone systems.
Shelton phone directory numbers connect to Shelton offices only. If you need to reach a department in Stratford, Milford, or any other community, you'll need the phone numbers listed on their own directory pages. Municipal phone systems in Connecticut are completely independent from town to town.